March 13, 2017 | Posted in Uncategorized | Leave a comment

Promise-Star

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.


CNA Nurse Mentors: Josiphat Sereti – SRD; Isabel Godoy, Angie Mercer, Suren Bhandari, Amy Gunning, and Brenda Maskrey – Holly Creek

CLC has greatly benefited from the amazing work of our CNA mentor program – our retention rate amongst CNA’s is around 85% well above the national norm due much in part to our amazing mentors who welcome new employees, help in their year-long training and help associates become more empathetic in serving older adults. Last week six of our amazing mentors volunteered to provide the same empathy experience afforded to our caregivers to a group of community business leaders via the South Denver Metro Chamber of Commerce. The mentors arrived at 6:30am and set up the immersion experience in which these business leaders then experience common aging ailments such as glaucoma, arthritis, hearing loss, macular degeneration, neuropathy and additionally had typical aging stereo-types assigned to them. The participants came away admittedly changed – more empathetic towards older adults and with plans to apply this experience to their interactions with their older adult clients, family members and friends. A few commented that the experience made them feel angry, sad, isolated and longing to be whole again. All participating business leaders felt the experience was of extreme value and importance to them. Our mentor team extended our mission-reach and demonstrated for the greater community why we need to treat older adults with dignity, respect and compassion. Thank you to Josiphat Sereti with SRD and to the group from Holly Creek of Isabel Godoy, Angie Mercer, Suren Bhandari, Amy Gunning and Brenda Maskrey – your willingness to give of your time and knowledge to impact the greater community is so very appreciated – what a terrific example of mission in motion you all are.

March 6, 2017 | Posted in Uncategorized | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Karen Herrmann, SRD Staffing Coordinator Karen routinely checks in. Read More…

Christian Living Communities is proud to be one of the sponsors of “The Sum Total of our Memory: Facing Alzheimer’s Together.” This special documentary, airing Wednesday, February 15th at 7 pm on Public Television Channel 12, explores the relationships of. Read More…

The topic of Ageism is building steam as more people are becoming increasingly aware of the challenges it represents. Like other “isms,” i.e., racism or sexism, ageism has crept into our culture, but it is not easily removed from our. Read More…

December 19, 2016 | Posted in Blog | Leave a comment

We all have career goals, but as Christian Living Communities’ employee Cosmin Muresan shares, “In an ideal world, everyone is supposed to have money to pursue their dreams to go to school and achieve a degree. But, we are not. Read More…

December 12, 2016 | Posted in Uncategorized | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.  Susan Walton, Payroll Director – Home Office Recently, there. Read More…

It’s a joy-filled time of the year, and we wanted to share a few snapshots of this holiday season within the CLC family of communities…

At our communities, we have quite a few residents who go above and beyond with their service and care for other residents and CLC team members. Dee Deeter of Someren Glen is one of those wonderful people. In November 2016,. Read More…

November 30, 2016 | Posted in News | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Dayspring Villa Transition Team – Home Office On August. Read More…

November 28, 2016 | Posted in News,Press | 2 Comments

As a high school student, Terry Rogers drove Jefferson County School District buses in Birmingham, Alabama, to take younger students on field trips. As the new President and CEO of Christian Living Communities (CLC), a Greenwood Village-based senior living and. Read More…

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