FAQ

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Frequently Asked Questions

ABOUT CLC
What does Christian Living Communities offer that other communities do not?
When was Christian Living Communities established?
Who owns and manages Christian Living Communities?
Who owns and manages Clermont Park, Holly Creek and Someren Glen?
What is Christian Living Communities’ Mission Statement?
Is Christian Living Communities a not-for-profit organization?

LIFE AT CLC
May I customize my home to suit my preferences?
What residency plans are available?
Does Christian Living Communities allow pets?
What kinds of activities does Christian Living Communities offer?
Do you provide transportation?
Does Christian Living Communities have an emergency call system?
Do residents have any voice in the community?
Is additional storage space available?
Is parking available near my home?
Does your community offer guest rooms for out-of-town guests?

GENERAL
Do you have someone to help me plan my move?
Is there an age requirement?
How do I become a resident?
What is the next step if I’d like to know more?
What will happen when my health care needs change?
How soon can I move to your community?
Who decides when a resident must move to a different level of care?
Is there a wait-list, and if so, how does it work?
What healthcare services are available?

SERVICES AND CARE
What is a Life Plan Community?
What is Skilled Nursing?
What is Assisted Living?
What is Adult Day Services?
What is Home Care Services?
What is Memory Support?
What is a Retirement Community?
What is Respite Care?

FINANCIAL
How do I know if I can afford Christian Living Communities?
Do I need long term-care insurance at your community?
What is the entrance fee and what does it cover?
Do you accept Medicare?
What is included in the monthly fee?

PAYMENT SOURCES
What is Medicare?
What is Managed Care?
What is Medicaid?
What is PACE?
What is Hospice Care?
What is HUD or Section 8?
What is the Veteran’s Aid & Attendance Pension Program?

 


 

ABOUT CLC

What does Christian Living Communities offer that other communities do not?
We are local. Our CEO is just down the street and accessible to you. We are not-for-profit. Our focus is on providing you with the best services and care, not meeting stockholder margins. We are faith-based. This is important, because it means you will find a higher standard of conduct, respect and compassion in our communities. We are open to all faiths and perspectives and do not require residents and clients to exercise a certain belief, but if you seek spiritual support, you will find it here. We are established. With more than 40 years of serving older adults, we have a well-established reputation for care and we are financially sound.

When was Christian Living Communities established?
Christian Living Communities was established in 1972. In 2012 we celebrated our 40-year anniversary.

Who owns and manages Christian Living Communities?
Christian Living Communities is a local non-profit 501(c)3 organization. Our board of directors are unpaid volunteers who partner with our executive team to carry out the mission of Christian Living Communities (CLC). Christian Living Communities is part of Christian Living Ventures, a family of companies organized to enrich the quality and dignity of life for older adults and their families.

Who owns and manages Clermont Park, Holly Creek and Someren Glen?
All three communities are owned and managed by Christian Living Communities (CLC), a local non-profit 501(c)3 organization. Located in Denver, CLC is a faith-based, not-for-profit organization that has been in operation since 1972. CLC’s board of directors partner with our executive team to carry out the mission of CLC. CLC is part of Christian Living Ventures, a not-for-profit organization representing a family of companies organized to enrich the quality and dignity of life for older adults and their families.

What is Christian Living Communities’ Mission Statement?
“Christian Living Communities  ministers to senior adults through  a continuum of services and care that reflects Christian love, respect  and compassion and that enriches the quality and dignity of life for each individual.”

Is Christian Living Communities a not-for-profit organization?
Yes, Christian Living Communities is a local non-profit 501(c)3 organization.

 

LIFE AT CLC

May I customize my home to suit my preferences?
Each of our communities has guidelines around customizing your new home. Our staff will be happy to work with you within those guidelines to achieve your preferences.

What residency plans are available?
Each community offers different residency plans with different floor plans. Contact us today to find out how we can best serve you.

Does Christian Living Communities allow pets?
Yes, pets are an essential part of living an enriched life for many people. CLC allows pets that are 30 pounds are less and are appropriate for apartment home living. A small pet deposit is required and residents must be able to care or arrange care for the pet. Certified assistance animals are welcome.

What kinds of activities does Christian Living Communities offer?
Each community offers life enrichment programming to cater to wide-ranging interests. If you don’t see what you are interested in, make a suggestion, we’ll try to make it work!

Do you provide transportation?
Yes, we want to do everything we can to keep you active and mobile. Simply make your transportation reservation with your community’s concierge if you would like to leave the driving to us.

Does Christian Living Communities have an emergency call system?
CLC has systems and procedures to offer safety and security at every level of service and care. Some of these include: daily in-home check-in system in our residential living apartment homes, wander alert systems in our Memory Care, and pull cords in assisted living and skilled neighborhoods.

Do residents have any voice in the community?
Yes, each community has an active and involved resident council. Our assisted living and skilled nursing communities also offer family councils.

Is additional storage space available?
Each community’s resident storage availability is slightly different, but there is storage available at each location. Be sure to ask about it when you call or visit.

Is parking available near my home?
Yes, each community offers different parking options.

Does your community offer guest rooms for out-of-town guests?
Yes, guest suites are available at each of our communities. Invite a loved one or friend to visit you and enjoy a delicious gourmet meal!

 

GENERAL

Do you have someone to help me plan my move?
Yes, our community relations team members are happy to assist you with your moving plans. For further assistance, we may refer you to a relocation professional for everything from space planning, preparing for the move and help with selling your home.

Is there an age requirement?

In our residential and assisted living apartment homes, our minimum age requirement is 62. In accordance with federal law, there is no minimum age requirement for skilled nursing residency.

How do I become a resident?

First, complete an application. Then, depending on which community you are interested in, you will pay a community fee or entrance fee for the residence of your choice.  

What is the next step if I’d like to know more?

Simply call us at 720-974-3555 or fill out our contact form on this website and we will be happy to schedule a personal visit for you.

What will happen when my health care needs change?

If your health care needs change, our professional care teams will work with you, your physician and family to assess what level of assistance and services will help you live your best life. Since each of our communities have multiple levels of care, we will assist your transition to your needed level of care.

How soon can I move to your community?

The answer to this question varies depending on the community you are looking at, the level of care and services you seek, and your preference for a specific floor plan. Just give us a call… we can tell you what we have available and talk about how we can meet your needs now and in the future.

Who decides when a resident must move to a different level of care?

Our professional care teams work together with you, your family, and your physician  to assess your needs and how we can best be of service to you. Our goal is that you live an enriched, vibrant life with the appropriate level of assistance.

Is there a wait-list, and if so, how does it work?

There may be a wait-list at a community for a specific level of care and services. The list is maintained and based upon a number of factors, including the date a completed application is received, payer source, and our ability to meet the needs of the applicant. Our community relations staff does an excellent job of keeping in touch with those who have applied for residency and services. As CLC offers such a diverse range of services on several campuses, in the community and in programs funded by differing means, we make every effort to treat each interested party according to his or her own unique situation. CLC does not discriminate on the basis of any protected class, and welcomes and enjoys residents and clients from diverse backgrounds.

What healthcare services are available?
Each of our communities offers a continuum of services and care. As a resident of a CLC community, you have access to home care services, adult day services, retirement living, assisted living, memory support, rehabilitative services and skilled nursing care. The CLC advantage? It is all available at your home community so your neighbors are still your neighbors (Adult Day Services is located at Someren Glen and Clermont Park).

 

SERVICES AND CARE

What is a Life Plan Community?
A Life Plan Community (often known as a continuing care retirement community or CCRC) is an option to pay a refundable upfront entrance fee in exchange for the assurance of continued residency, including priority access to increased care over your lifetime, even if you should ever outlive your financial resources. Additionally, you receive discounts and have access to other benefits with our life plan program.

What is Skilled Nursing?
Skilled Nursing is a place of residence for people who require routine nursing care and require assistance with daily activities. Residents in a skilled nursing community may also receive physical, occupational, speech and other rehabilitative therapies following an accident, illness or injury. Each of CLC’s skilled nursing communities is certified by Medicare.

What is Assisted Living?
Assisted living provides assistance with activities of daily living; coordination of services by outside health care providers; and monitoring of resident activities to help to ensure their health, safety, and well-being. Assistance may include the administration or supervision of medication and personal care services provided by a trained staff.

What is Adult Day Care?
Normally, adult day care is used to relieve the caregiver of his or her duties for the day, while ensuring that their loved one receives the needed care in a safe, friendly environment. While this is is true, at CLC our primary focus is social interaction for our members. Additionally, we are dedicated to keeping minds stimulated and taking steps to reduce the affects of Alzheimer’s or other forms of dementia.

What is Home Care?
Our Home Care Services program provides the extra help that you or your loved one needs. Each companion is carefully matched with the intent of becoming an extension of your family. Everyone on our Home Care staff is bonded, insured and can provide personal care, transportation, light housekeeping, meal preparations, shopping and errand assistance. Visit the Home Care Services website or call today for your free, in-home assessment.

What is Memory Support?
Memory support is care for a loved one with Alzheimer’s or related dementias. Dementia is a general term that describes a group of symptoms such as loss of memory, judgment, language, complex motor skills, and other intellectual functions caused by the permanent damage or destruction of the brain. Unfortunately, there are no known cures for Alzheimer’s or most forms of dementia. However, in our memory support neighborhoods, we implement many innovative technologies and interventions that can decrease the anxieties and difficulties related to dealing with dementia.

What is a Retirement Community?
A retirement community (or active adult community) a place that provides residential accommodations for older adults. Far different from the traditional “retirement home,” these communities offer wide-ranging services and amenities, activities and events to appeal to various interests, and usually access to health care services.

What is Respite Care?
Respite Care is essentially care for the caregiver. Our Respite Care Service gives you the opportunity to take care of yourself while knowing that your loved one is in safe hands. The length of time can vary from a weekend to a month. During that time, we’ll provide services and activities that are both compassionate and appropriate to the needs of your loved one. Respite can be utilized in your home using our Home Care Services, or in one of our communities as space is available.

 

FINANCIAL

How do I know if I can afford Christian Living Communities?
Christian Living Communities offers many different options to accommodate almost every budget. Contact us today to find out how we can best serve you.

Do I need long-term care insurance at your community?
While long-term care insurance would be helpful, it is not required for residency at CLC.

What is the entrance fee and what does it cover?
An entrance fee is a refundable fee that allows you discounts and guaranteed access to increased care if your health needs change. CLC offers different options at Holly Creek and Clermont Park. Contact us today to find out how we can best serve you.

Do you accept Medicare?
Yes, Christian Living Communities does accept Medicare in each of our skilled nursing communities. For more information, see our FAQ on Medicare here.

What is included in the monthly fee?
Each of our communities offer different plans. Contact us today to find out how we can best serve you.

 

PAYMENT SOURCES


What is Medicare?

Medicare is a federally funded medical insurance program for people 65 years old or better. Individuals who have Medicare might qualify for a stay in a skilled nursing community. One must have been hospitalized for at least 3 midnights to qualify for coverage by Medicare in a Medicare-certified skilled nursing community. Someren Glen, Clermont Park and Holly Creek are certified to provide Medicare-covered skilled nursing services.

A person who is a resident in one of our communities and is hospitalized for three or more midnights may qualify to return to the community with Medicare benefits if that person meets certain criteria. Medicare may pay up to 100 days. However, 100 days are not the norm, and they are not guaranteed. Medicare generally pays 100% of the cost for covered services for days 1-20. After that there is a co-pay charged to the resident, which supplemental insurance may or may not pay for qualified individuals.

To qualify under Medicare, the individual must require skilled nursing care, rehab services – such as physical, occupational or speech therapies – or a combination of these. The individual must continue to show improvement for coverage to continue. Once the individual no longer benefits from these services or has reached a plateau, Medicare no longer pays for the care, and the individual is personally responsible for the cost of care.

This is a very brief overview of Medicare coverage. If you have questions, please feel free to talk to our Community Relations staff or our rehabilitation department. For more information please call 1.800.633.4227 or visit the Medicare website.

 

What is Managed Care?

A skilled nursing resident may have assigned their Medicare benefits to a Managed Care or Health Maintenance Organization (HMO), such as Kaiser, Secure Horizons or Optum. CLC contracts with Optum and, in certain situations, can make arrangements with Secure Horizons, Kaiser, or other medicare advantage programs for benefits to cover a skilled or rehabilitative stay for a qualified individual.

Optum provides many of the same benefits as Medicare to qualified individuals with some extra limited benefits related to podiatry, dental, vision and hearing. Optum coordinates care with the resident’s physician and generally provides an on-site nurse practitioner at least two days per week. The nurse practitioner works with the primary care physician, the skilled nursing staff, the resident and his/her family to keep the resident in the community whenever possible, rather than hospitalizing the resident. Optum does not require a hospital stay to make residents eligible for the skilled benefits. For example, if the resident has pneumonia or an other acute illness, Optum will assess that resident and cover the cost of care during the illness in skilled care.

Benefits of Optum: Nurse Practitioner on site | Does not require prior hospital stay | Acute care or rehab is not disruptive – resident my remain in the community | No co-pay required | Some additional benefits

For Plan & Enrollment information please  contact the Social Services staff in your community or call 1.800.905.8671 or visit the Optum website.

 

What is Medicaid?

Medicaid is a cooperative federal/state endeavor to provide health care to needy individuals whose income and resources are insufficient to meet the needs of their nursing home stay. Skilled nursing at Someren Glen and Clermont Park, as well as CLC’s Adult Day Services, are Medicaid certified.

An individual needing Medicaid must file an application with the County Social Services Department and  meet certain requirements. First, they must be in need of long term care as determined by an assessment (called a ULTC100.2) which is completed by the social services department at the community, followed by an evaluation  by a single entry point system to confirm eligibility for the program. It is important to talk to the social worker at your community prior to applying for Medicaid. Please make contact  at least 3 months before the time the Medicaid benefit is needed. Finally, the individual must meet two financial eligibility tests: an income test and an asset test. There are many documents required to determine eligibility.

The amount of assets and monthly income for eligibility is set by the Medicaid program and varies year to year. Additionally, applicants for long-term care Medicaid cannot have transferred assets for less than fair market value within five years of the date of application. If any transfers were made, the applicant may be ineligible for Medicaid benefits for a period of time.

Once an individual is deemed eligible, his/her income must be paid to the community —with the exception of  a “personal needs allowance” (currently $50 per month). This is applicable during the application pending period also. There are different rules when the individual is married and his/her spouse lives at home. The spouse who lives outside the skilled nursing community is allowed to keep some or all of the assets and income—depending on need as determined by the program guidelines.

For more information please call 303.866.2993 or visit the Colorado Department of Healthcare website.

 

What is PACE?

The PACE (Program for All Inclusive Care for the Elderly) program provides subsidy for qualified individuals who are 55 years and older. InnovAge is the local PACE provider. People must qualify financially and medically (similar to Medicaid). InnovAge’s goal is to keep adults 55 and older in the most independent setting as possible. InnovAge focuses on preventative care such as equipping a home with safety devices (shower rails, etc.). They have a broad range of services including meals, personal care, social services, prescription drugs, adult day and in-home services. Hospital or skilled nursing care is also available when needed.

Participants must go to the InnovAge centers and use InnovAge doctors and medical providers. Rehab is also available at their clinics, if needed. Some activities of daily living services are brought to our communities.  However, medical and rehab services are  not. InnovAge provides transportation to their centers.

InnovAge is used primarily in our assisted living communities at Clermont Park, Someren Glen. Christian Living Communities normally accepts InnovAge enrollees if they are residents who have lived in our residential or assisted living communities for a period of time and have exhausted their financial resources. If a resident’s needs change and another level of care is appropriate, InnovAge and the staff at Christian Living Communities will help that person make that transition.

For more information, please contact the Social Services staff at one of our communities. Alternatively you may contact InnovAge at 303.869.4664 or visit the InnovAge website.

 

What is Hospice Care?

Hospice care is available to eligible individuals who have a limited life expectancy, usually six months or less. Hospice care is primarily a concept of care, not a specific place of care. It emphasizes palliative care, which is the treatment and relief of mental and physical pain without curing the causes.

Hospice care encompasses the “whole person,” using a unique approach that encourages active participation by both the individual being served and his/her family members and caregivers in developing a tailored, personalized plan related to end-of-life decisions. Along with pain control and symptom management, the individual receiving hospice care (and his/her loved ones) is given emotional, psychological, and spiritual support by a team of caring providers (doctors, nurses, home health aides, therapists, clergy/spiritual counselor, social workers and volunteers) in an atmosphere of graciousness and sensitivity.

The choice to enroll in a hospice care program is deeply personal and is dependent on the individual’s physical condition, philosophy of living, spiritual beliefs and the concerns of the family members. When hospice care is needed, the staff of Christian Living Communities (usually the social worker and/or chaplain) works closely with the contracted hospice program (from the options  that the resident and family member has chosen) to provide the best possible end-of-life care for all concerned.

Hospice coverage is available to qualified individuals by Medicare, Medicaid, and by most private insurance providers. For more information, please ask the Social Services staff at one of our communities or the Hospice provider.

 

What is HUD or Section 8?

HUD stands for Housing & Urban Development. A certain percentage of the residents living in the apartment homes at Clermont Park Tailored Living are subsidized through the HUD Section 8 program. For Clermont Park, the subsidy is available for adults 62 years of age and older.  Applicants must meet income guidelines established by HUD to qualify to be on a wait list for an apartment home.

The rent for residents on the Section 8 program is approximately 30% of income (Social Security, pensions, annuities and any income generated from assets such as dividends, interest, etc.), less any allowances identified by HUD (medical, dental, health insurance premiums, etc.).

For more information or to apply please contact the Resident Services Coordinator at Clermont Park Tailored Living. Alternatively, you may contact the Colorado State HUD office at 303-672-5376 or visit the HUD website.

 

What is the Veteran’s Aid & Attendance Pension Program?

Military veterans and/or surviving spouses may be eligible for benefits that can be used to assist with the costs of care in the home or in an assisted living or skilled nursing community. The Veteran’s Aid and Attendance Pension is tax free and paid directly to the veteran or surviving spouse. Benefits may range from approximately $1,000 to $2,000 per month. The government does not notify veterans that they may be entitled to these benefits, so many eligible older adult veterans are unaware of this pension.

Veterans must be at least 65 years old or be permanently disabled and meet eligibility requirements to qualify. Income, asset and medical eligibility requirements must also be met. Basic eligibility is comprised of three requirements:

  • The claimant must be a veteran, or the spouse of a veteran. This includes Reservists and those in the National Guard under certain conditions.
  • The veteran must have been discharged under a condition other than that of dishonorable.
  • The veteran must have served at least 90 days of active duty, with at least one day served during a time of war (although the veteran need not have been in a combat zone).

For more information on eligibility, please visit the Benefits CheckUp website. A professional familiar with this benefit can assist veterans in determining eligibility and help with the application process. The Social Services or Community Relations staff at your community can provide you with names of professional resources to help you. For more information you may also visit the VA Benefits website.