October 31, 2016 | Posted in News | Leave a comment

Promise-Star

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.


 Sometimes it takes a Village;

The Holly Creek residents were excited to attend the 2nd Annual Artful Aging event at St. Andrew United Methodist Church! There was so much excitement, the residents filled every seat of the largest community bus (20 residents)! As Cathy Pesola, Transportation Specialist at Holly Creek was driving the bus in rush hour on Colorado Blvd and County Line, the bus died and there was no power to even turn on the emergency lights. Cathy rallied the residents to help and they jumped into action. One resident directed traffic around the bus while other residents helped Cathy set out the emergency warning triangles. Immediately after the bus died, two CLC associates were driving by and noticed the congested traffic. Once they realized it was “one of our own”, the associates, including our new Donor Relations Coordinator Paige Parker, stopped to help with the situation. Paige and others filled their cars with residents and took them to the event so the residents wouldn’t miss the show. Several trips were made back and forth from the bus and the community to ensure everyone attended. Erin Hudnall, Life Enrichment Associate at Someren Glen, was also driving a bus of residents to the art show and saw the trouble ahead. She took the remaining residents to the event and everyone arrived safely. Kristen Zeid, Director of Therapy, also stopped to help people off the bus and into cars. Last, but not least, Bill Parker, Transportation Supervisor, was called and he quickly came on scene to call the tow truck and stayed with the bus until the tow truck arrived two hours later! What team work and demonstration of “Owning” the problem.

October 24, 2016 | Posted in News | 2 Comments

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Jan Armani, Personal Care Associate – Home Care Services. Read More…

Christian Living Communities mentor program, which matches experienced caregivers with new hires, continues to yield positive results.We recently recognized the latest mentor program graduates, which included nurse and certified nursing assistant (CNA) mentors from all three communities. The mentors were. Read More…

September 26, 2016 | Posted in News | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Shari Koops, PCA – Home Care Services One night. Read More…

September 6, 2016 | Posted in News | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Human Resources Team A team member nominated the Human. Read More…

August 29, 2016 | Posted in News | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Grace Nailing, Home Care Manager – Community Support Services. Read More…

August 19, 2016 | Posted in News | 1 Comment

Quality of care is Christian Living Communities’ number one commitment to our residents, clients and families. In our rehab neighborhoods of Someren Glen, Holly Creek and Clermont, their five-star rating reflects a nationally recognized measure of that commitment to quality.. Read More…

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Vicki Kraft, Personal Care Associate – Home Care Services. Read More…

Clermont Park has been developing an inter-generational partnership with the University of Denver for the past two years. During the Spring 2016 trimester of the Clermont College of Creative Life, 44 DU students in Professor Michael Talamantes’ “Social Work Practice. Read More…

Written by Carly Andrews, CLC Intern Not many 21-year-old college students can say that they have good friends who have lived through both World Wars, saw the rise of the digital age, or have been married for 50+ years. I. Read More…

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