Promise-Star

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.


Vicki Kraft, Personal Care Associate – Home Care Services

One day, while Vicki was with a resident receiving home care services from her another resident had an emergency.  This resident was also receiving home care from a team member of Vicki’s. Unfortunately, Vicki’s team member was not there at the time and the nurses at the community were also busy. Vicki saw the situation (the resident had an accident) and out of respect and compassion for this gentleman, she quickly volunteered to assist him.  Vicki walked him back to his apartment and assisted him with freshening up.  Once the gentleman was content and cared for she returned to the resident she was assisting prior to this emergency.  Vicki is kind and compassionate and her willingness to assist with something that may be considered “not her job” is a great example of the service basic, Owning the person’s problem.

Clermont Park has been developing an inter-generational partnership with the University of Denver for the past two years. During the Spring 2016 trimester of the Clermont College of Creative Life, 44 DU students in Professor Michael Talamantes’ “Social Work Practice. Read More…

Written by Carly Andrews, CLC Intern Not many 21-year-old college students can say that they have good friends who have lived through both World Wars, saw the rise of the digital age, or have been married for 50+ years. I. Read More…

July 1, 2016 | Posted in News | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Tiffany Trout, Corporate Information Coordinator – Home Office Tiffany. Read More…

By Erin Hudnall, Life Enrichment Coordinator In the memory support neighborhood within the Suites at Someren Glen, we offer the best support possible to elders with dementia. We are recognized as Leaders in Dementia by the Alzheimer’s Association, which means we. Read More…

When President & CEO Russ Den Braber announced his retirement last fall, a new Search and Transition Committee began to look for a successor to continue Russ’s legacy of excellence. The committee was successful in finding Terry Rogers who will. Read More…

May 18, 2016 | Posted in News | Leave a comment

How does one honor the servant leadership of Russ Den Braber and Gladys De Ridder? With the Servant Leaders Fund. Gifts in their honor for the Servant Leaders Fund will benefit employee education and training by providing scholarships for participation. Read More…

Founders This week, Christian Living Communities celebrated another year of service to seniors at the Founder’s Day Breakfast held at Clermont Park. Those who gathered were many of the people whose personal values, character and commitment were instrumental in making. Read More…

April 26, 2016 | Posted in News | 2 Comments

We got a lot of interesting answers to the question, “How are you successfully aging?” Right-click (control-click on a Mac and select “Open image in a new tab”) the picture below to see this in a new window. (We took. Read More…

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Home Office Support Team Did you know that every. Read More…

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